We are committed to safeguarding the privacy of our service users.
This policy applies where we act as a data controller with respect to the personal data of our service users; in other words, where we determine the purposes and means of processing personal data.
By using our service, you consent to the transmission of personal data as specified in this policy.
How We Use Your Personal Data
Profile Data
We may process information included in your personal profile on our service (“profile data”). This data may include your name, age, email address, profile picture, and other information you authorize us to collect. For authentication and account creation, we may use external services like Google Login or Facebook Login, requesting access to specific data such as your name, email, and profile picture to streamline registration.
We do not access or collect additional personal data from these platforms beyond what is outlined in this policy. The profile data is processed to enable and monitor your use of our service.
Usage Data
We may process data about your use of our service (“usage data”). Usage data may include your IP address, geographic location (limited to country and state), browser type and version, operating system, referral source, length of visit, page views, and navigation paths. This data is collected via our analytics tracking system to analyze usage patterns and improve our service.
The legal basis for this processing is your consent (as manifested by your use of our service) and our legitimate interests in enhancing our service.
Enquiry Data
We may process data contained in any inquiries you submit to us regarding our services (“enquiry data”). This data is processed to respond to your inquiries and promote relevant offerings.
Communication and Correspondence Data
We may process information from communications sent via our service (“correspondence data”). This may include message content, metadata, and related information. The data is processed to facilitate communication and ensure proper record-keeping for service improvement.
Transaction Data
We may process data related to purchases or transactions made through our service (“transaction data”). This data may include your contact details, payment information, and transaction details. The purpose is to deliver purchased services and maintain proper financial records.
Client Data
We may collect information about your device, browser, and operating system (“client data”) to enhance the user experience and improve service administration. This includes data like device manufacturer, browser version, and IP address.
Message and Communication Data
We may process information about text messages or video communications sent through our platform (“message data” and “communication data”). This data is used to facilitate communication, monitor service performance, and address complaints or inappropriate behavior.
Ban and Complaint Data
We may process information related to bans or complaints (“ban data” and “complaint data”) to enforce our terms of service. Ban data may include images of video frames reported by users or flagged by our system for inappropriate behavior.
Log Data
Like most platforms, we process log data collected by your browser during visits to our site. This includes IP addresses, browser type and version, pages visited, and time spent on our site. This data does not include personally identifiable information.
Providing Your Personal Data to Others
- Payment Processors: We may share transaction data with payment processors (e.g., PayPal, Stripe, and Google Pay) for processing payments and handling disputes.
- Third-Party Services: External integrations, such as Google Analytics, may collect data to analyze user behavior and improve our services. For details, see their respective privacy policies.
International Transfers of Your Data
Our hosting facilities are located in the United States and Europe. Users outside these regions should be aware that their data may be processed in countries with differing privacy laws. By using our service, you consent to these data transfers.
Retaining and Deleting Personal Data
We retain personal data only as long as necessary for the purposes specified in this policy. For example:
- Profile Data: Retained while your account is active.
- Message Data: Not stored beyond transmission unless flagged for review (e.g., in the case of bans).
- Ban Data: Retained for the duration of the ban period.
You may request deletion of your data by contacting us, except where retention is required by law.
Protecting Your Personal Data
We implement industry-standard security measures to protect user data, including:
- Secure data transmission via SSL.
- Secure hosting environments.
- Access restrictions for authorized personnel only.
However, no system is 100% secure. Users transmit data at their own risk. If you believe your data has been compromised, contact us immediately.
Cookies
We use cookies to enhance user experience and track site usage. Cookies are small files stored on your device, used for purposes such as authentication and analytics.
You can manage or block cookies through your browser settings. Note that disabling cookies may affect the functionality of our service.
Your Rights
Depending on your location, you may have the following rights regarding your data:
- Request access, correction, or deletion of your data.
- Object to or restrict data processing.
- Withdraw consent at any time.
To exercise your rights, please contact us at support@gomeet.cam.
Children’s Privacy
GoMeet.cam is not intended for individuals under 18. We do not knowingly collect data from children. If we become aware that data from a minor has been collected, we will take steps to delete it immediately.
Amendments
This policy may be updated from time to time. Please review this page periodically to stay informed about how we protect your data.
Contact Us
For questions or concerns about this policy, contact us at support@gomeet.cam.